About Us
Our Mission
Frequently Asked Questions
Who is Tek Software Solutions?
We're a Georgetown-based POS hardware and software company with 25+ years of experience serving businesses across Guyana and South America. We supply certified point-of-sale equipment, custom POS software, on-site installation and training, and ongoing dedicated support.
What areas do you serve?
We're based in Georgetown and primarily serve businesses across Guyana, with support available for clients elsewhere in South America. Contact us via WhatsApp to confirm coverage for your location.
What products do you sell?
We carry a full range of POS equipment including POS terminals, receipt printers, barcode scanners, cash drawers, POS monitors, weighing scales, and staff attendance/biometric devices.
Why don't I see prices listed on the products page?
Pricing depends on configuration, quantity, and your specific business needs, so we quote each request individually to make sure you get the right setup at a fair price. Click "Add to Quote" on any product, or message us on WhatsApp, and we'll respond with pricing quickly.
How do I request a quote?
Add the items you're interested in to your quote list on the Products page, or message us directly via WhatsApp with the products and quantities you need. We'll follow up with pricing and availability.
Do you install the equipment for us?
Yes, on-site installation is one of our core services. Our team sets up the hardware and software at your location and makes sure everything is working before we leave.
Will my staff be trained to use the system?
Yes, we provide on-site training as part of setup so your team is comfortable using the POS software and hardware from day one.
What if something goes wrong after installation?
We offer dedicated ongoing support after installation. You can reach us via WhatsApp or phone, and we'll troubleshoot or arrange a service visit if needed.
Is there a warranty on the hardware?
Yes, our equipment comes with full warranty coverage. Warranty terms vary by product, so ask us for specifics when you request your quote.
What's your return or refund policy?
Please see our Refund Policy and Shipping Policy pages for full details, or contact us directly if you have a specific situation you'd like us to review.