Effective Date: 07/07/2026 Last Updated: 07/07/2026

TEK SOFTWARE SOLUTIONS ("we," "us," "our," "the Company") operates the website https://teksoftwaresolutions.com/ (the "Site"), an e-commerce platform. This Privacy Policy explains how we collect, use, disclose, and safeguard information about you when you visit or make a purchase on our Site.

By using the Site, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Site.

1. Information We Collect

1.1 Information You Provide Directly

• Account information: name, email address, phone number, delivery address, and password (if you register a local account).
• Order information: billing/shipping address, items purchased, order history.
• Communications: messages you send us via contact forms, email, or customer support.

1.2 Information from Google Sign-In

If you choose to log in using Google OAuth, we receive limited profile information from Google, which may include:

• Your name
• Your email address
• Your Google account profile picture (if available)

We do not receive your Google password, and we do not access any other Google account data beyond what Google's authorization screen discloses to you at the time of login. You can review or revoke this access at any time through your Google Account permissions page.

1.3 Information Collected Automatically

• IP address, browser type, device information
• Pages visited, time spent on Site, referring URLs
• Cookies and similar tracking technologies (see Section 6)

1.4 Payment Information

We currently accept local bank transfer and cash on delivery (COD). For bank transfers, we may collect transaction reference details you provide to confirm payment. We do not store your banking login credentials or card numbers, as we do not process card payments directly on the Site.

2. How We Use Your Information

We use collected information to:

• Create and manage your account, including Google OAuth login
• Process, fulfill, and deliver your orders
• Communicate with you about orders, delivery, and customer support
• Verify bank transfer payments and coordinate cash-on-delivery
• Improve the Site, our products, and customer experience
• Detect and prevent fraud or misuse of the Site
• Comply with legal obligations

3. Legal Basis / Consent

By creating an account, logging in via Google, or placing an order, you consent to the collection and use of your information as described in this Policy.

4. Sharing of Information

We do not sell your personal information. We may share information with:

• Google, solely to authenticate your login via OAuth
• Delivery personnel/couriers, to fulfill and deliver your orders within Guyana
• Law enforcement or regulators, where required by law
• Service providers who assist us in operating the Site (e.g., hosting providers), under confidentiality obligations

5. Data Retention

We retain your personal information for as long as your account is active or as needed to fulfill orders, resolve disputes, enforce our agreements, and comply with legal obligations.

6. Cookies and Tracking

The Site may use cookies and similar technologies to keep you logged in, remember your cart, and understand how the Site is used. You can control cookies through your browser settings; disabling cookies may affect Site functionality.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information
• Withdraw consent for Google OAuth login (by disconnecting it in your account settings or via Google)
• Request a copy of the information we hold about you

To exercise these rights, contact us using the details in Section 11.

9. Children's Privacy

The Site is not directed to children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last Updated" date. Continued use of the Site after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy, contact:

Tek Software Solutions Website: https://teksoftwaresolutions.com/ Email:support@teksoftwaresolutions.com